JT Taylor. MS, MBA
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Forthcoming

The Operator series

Vertical-specific operational standards, in book form.

What the series is

Most business books argue a thesis. These are written as standards: what a competent operator in a given function is expected to know, produce, and be accountable for. Each volume maps to the standard being drafted at the National Board of Operations, so the books and the credential describe the same body of knowledge rather than competing ones.

Titles in development

The Marketing Operator

In development

Operational standard for the marketing function.

The Sales Operator

In development

Operational standard for the sales function.

The Client Success Operator

In development

Operational standard for the client success function.

The Integrator Operator

In development

Operational standard for the integrator function.

Publication dates are not yet set. Release notes go out to the list below, and that is the only place they will be announced first.